Privacy Policy

Introduction

Pod Therapy LLC respects the privacy of every individual who visits our website at www.podtherapy.lol. This Privacy Policy describes how we collect, use, store, share, and protect your personal information when you access our website, use our services, or interact with us in any manner. By using our website, you agree to the practices described in this policy. If you do not agree with any part of this policy, please discontinue use of our website and services immediately.

Pod Therapy LLC is a company registered in the United States, specializing in computer systems design and related professional, scientific, and technical services, including computer integrated systems design, IT architecture consulting, and technology infrastructure planning. Our registered address is 3244 Saint Andrews Dr, Syracuse, Utah 84075-9826, United States.

Information We Collect

We collect several types of information to provide, improve, and secure our services. This includes information you provide to us directly, information we collect automatically during your visit, and information we may obtain from third-party sources in accordance with applicable law.

Information You Provide Directly. When you fill out our contact form, subscribe to our newsletter, request a consultation or quote, apply for a position, or communicate with us via email or phone, we collect the information you voluntarily provide. This typically includes your full name, email address, phone number, company name, job title, and any additional details included in your message or inquiry. We use this information solely to respond to your request, deliver the services you have asked about, and maintain records of our communication for quality assurance and customer service purposes.

Information Collected Automatically. When you access podtherapy.lol, our systems and those of our service providers automatically record certain technical information. This includes your Internet Protocol (IP) address, browser type and version, operating system, referring and exit URLs, pages viewed and the order of those views, the date and time of your visit, the duration of your session, clickstream data, and similar diagnostic information. We use this data for system administration, to analyze usage trends, to improve the performance and user experience of our website, and to detect and prevent security threats.

Cookies and Similar Technologies. Our website may use cookies, web beacons, pixel tags, and similar tracking technologies to enhance your experience, analyze site traffic, and understand where our visitors come from. Cookies are small text files stored on your device by your web browser. We use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device for a set period or until you delete them. You can manage your cookie preferences through your browser settings. Please be aware that disabling certain cookies may affect the functionality and features of our website.

How We Use Your Information

We use the personal information we collect for the following business purposes:

• To provide, operate, and maintain our website and all associated services
• To respond to your inquiries, support requests, and communications in a timely and professional manner
• To send administrative communications, including updates to our Terms of Service and Privacy Policy
• To improve our website, services, and user experience based on usage data and feedback
• To detect, investigate, and prevent fraudulent, unauthorized, or illegal activity
• To comply with applicable legal obligations, court orders, and regulatory requirements
• To enforce our Terms of Service and protect our legal rights and property
• To personalize your experience and deliver content relevant to your interests
• To conduct internal research and analytics for business development and service improvement

Legal Basis for Processing

We process your personal data based on the following legal grounds under applicable data protection laws, including but not limited to the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR) where applicable:

• Consent. You have provided clear, affirmative consent for us to process your personal data for a specific purpose, such as subscribing to marketing communications. You may withdraw this consent at any time without affecting the lawfulness of processing carried out before the withdrawal.
• Contractual Necessity. Processing is necessary for the performance of a contract to which you are a party or to take steps at your request prior to entering into a contract, such as providing a service proposal based on your requirements.
• Legal Obligation. Processing is necessary for compliance with a legal obligation to which we are subject, including tax reporting, record keeping, and responses to lawful government requests.
• Legitimate Interests. Processing is necessary for our legitimate business interests or those of a third party, including improving our services, ensuring network and information security, and conducting ordinary business operations, provided that such interests are not overridden by your fundamental rights and interests.

Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may disclose your information only in the following limited circumstances, each with appropriate contractual and technical safeguards:

• Service Providers. We may engage trusted third-party companies and individuals to facilitate our services, provide services on our behalf, perform service-related functions, or assist us in analyzing how our website is used. These third parties have access to your personal information only to perform these tasks on our behalf and are contractually obligated not to disclose or use it for any other purpose. They are subject to strict data processing agreements that comply with applicable privacy laws.
• Legal Compliance. We may disclose your personal information if required to do so by law, regulation, legal process, or governmental request, including to meet national security or law enforcement requirements. We will make reasonable efforts to notify you of such disclosure unless prohibited by law or court order.
• Business Transactions. In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or substantially all of our assets, your personal information may be transferred or assigned as part of that transaction. We will provide notice of any such change in ownership or control and will outline your choices regarding your information.
• Protection of Rights. We may disclose your information when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
• With Your Consent. We may share your information for any other purpose with your explicit, informed consent obtained in advance.
• Aggregated or De-identified Data. We may share aggregated or de-identified information that cannot reasonably be used to identify you for research, analytics, marketing, and business reporting purposes.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States where our company is domiciled and where our servers and third-party service providers may be located. These countries may have data protection laws that differ from those in your home jurisdiction. When we transfer your personal data across international borders, we implement appropriate safeguards to ensure your information receives an adequate level of protection. These safeguards include entering into standard contractual clauses approved by relevant data protection authorities, ensuring that the recipient organization participates in an approved data privacy framework, and verifying through due diligence that adequate data protection measures are in place.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting obligations. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your data and whether we can achieve those purposes through other means, and applicable legal requirements. Specific retention periods vary by data category: contact form submissions are retained for a period of twelve months following the completion of the related inquiry; contractual records and service-related correspondence are retained for the duration of the business relationship plus six years as required by applicable commercial laws; website analytics data is retained in de-identified form for a period of twenty-six months. After the applicable retention period expires, your personal data will be securely deleted, destroyed, or anonymized so that it can no longer be associated with you.

Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal data under applicable privacy laws, including the CCPA for California residents:

• Right to Know and Access. You have the right to request disclosure of the categories and specific pieces of personal information we have collected about you, the categories of sources from which the information is collected, the business purpose for collecting the information, and the categories of third parties with whom we share the information.
• Right to Rectification. You may request that we correct any inaccurate or incomplete personal information we hold about you.
• Right to Deletion. You may request that we delete any personal information we have collected about you, subject to certain exceptions such as completing transactions, detecting security incidents, complying with legal obligations, or exercising free speech rights.
• Right to Restrict Processing. You may request that we restrict the processing of your personal data under certain circumstances, such as when you contest its accuracy or the lawfulness of our processing.
• Right to Data Portability. You may request a copy of your personal data in a structured, commonly used, and machine-readable format, and you have the right to transmit that data to another entity without hindrance.
• Right to Opt Out of Sale. We do not sell your personal information. However, if our practices change in the future, we will update this policy and provide you with the right to opt out of any sale of your personal information.
• Right to Non-Discrimination. We will not discriminate against you for exercising any of your privacy rights, including by denying services, charging different prices, or providing a different level of service.
• Right to Withdraw Consent. Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.

To exercise any of these rights, please contact us at talk@podtherapy.lol. We will acknowledge receipt of your request within ten business days and will respond substantively within forty-five days, unless we require additional time, in which case we will inform you of the reason and extension period. We may need to verify your identity before processing your request to protect your privacy and security.

Data Security

We implement and maintain reasonable technical, administrative, and physical security measures designed to protect your personal information from unauthorized access, use, alteration, disclosure, or destruction. These measures include encryption of data in transit using Transport Layer Security (TLS) protocols, secure server infrastructure protected by firewalls and intrusion detection and prevention systems, regular security assessments and penetration testing, strict access controls limiting data access to authorized personnel on a need-to-know basis, mandatory employee training on data protection and information security practices, written information security policies and incident response procedures, and regular data backups to ensure availability and recovery in the event of a security incident. While we strive to use commercially reasonable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is completely secure. In the event of a data breach that affects your personal information, we will notify you and the relevant supervisory authorities in accordance with applicable legal requirements.

Children's Privacy

Our website and services are not directed to individuals under the age of eighteen, and we do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal data without verifiable parental consent, we will take prompt steps to delete that information from our systems. If you are a parent or guardian and believe that your child may have provided personal information to us, please contact us immediately at talk@podtherapy.lol so that we can investigate and take appropriate action.

Third-Party Links and Services

Our website may contain links to third-party websites, plugins, widgets, or external services that are not owned or controlled by Pod Therapy LLC. These links are provided for your convenience and reference only. We do not endorse, control, or assume any responsibility for the content, privacy policies, terms of service, or practices of any third-party websites or services. We encourage you to review the privacy policies and terms of every website you visit and third-party service you interact with, as their practices may differ significantly from ours. Your interactions with any third-party website or service are solely between you and the third party.

California Privacy Rights

If you are a resident of California, the CCPA provides you with additional rights regarding your personal information. This section describes how we collect, use, and disclose personal information of California residents. In the preceding twelve months, we have collected the following categories of personal information: identifiers such as name, email address, and phone number; internet or other electronic network activity information such as browsing history and interaction with our website; professional or employment-related information such as job title and company name; and commercial information such as services purchased or considered. We collect this information for the business purposes described in the How We Use Your Information section of this policy. We do not sell personal information of California residents. If you are a California resident and wish to exercise your rights under the CCPA, please contact us at talk@podtherapy.lol.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal and regulatory requirements, operational needs, or industry standards. When we make material changes, we will revise the Last Updated date at the top of this page and post the updated policy on this page. We may also provide additional notice through our website or via email for significant changes that materially affect your rights. We encourage you to review this Privacy Policy periodically to stay informed about how we are collecting, using, and protecting your information. Your continued use of our website after any changes take effect constitutes your acceptance of the updated policy.

Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of the State of Utah and the federal laws of the United States of America, without regard to their conflict of law provisions. Any disputes, claims, or controversies arising under or in connection with this policy shall first be resolved through good faith negotiations. If such negotiations do not result in a resolution, the dispute shall be submitted to the courts of Weber County, Utah, which shall have exclusive jurisdiction over any such matters.

Contact Information

If you have any questions, concerns, complaints, or requests regarding this Privacy Policy or our data handling practices, please contact us:

We will acknowledge receipt of your inquiry within five business days and will work diligently to address any concerns you may have regarding your privacy and data protection.